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Fleet Claim Solutions

Your Finance Friend in association with Opus Claim Solutions offer outstanding fleet claim management strategies that will benefit your business and take the headache away.

You will benefit from the accumulated experience of Opus and their superb systems to handle your fleet claim from the very first notification.

What do we do?

Fleet claims management has boring names like:

  • First Notification of Loss
  • Repair Management
  • Uninsured Loss Recovery
  • Third Party Claims Handling
  • Damage to Property and Street Furniture

But essentially the services provided will allow you to concentrate on your core, profitable activities and use the years of experience provided by Opus Claim Solutions to deal with your fleet claims in a manner that has the least negative impact on your bottom line.

First Notification of Loss

This is what you do when a new traffic accident is report. This is the most important part of the whole claim cycle.

Accuracy and detail are absolutely imperative at this stage and if not handled correctly can result in serious escalation of costs.

Opus offer a 24 hour service to manage all aspects of the claim including repatriation if necessary.

Repair Management

High standards and minimal downtime are crucial in keeping costs down. Opus have built up an enviable reputation over the years for working with the best and knowing who to go to for the correct work.

Their preferred network is held to the BS10125 standard. However, they can work with your preferred bodyshop if required.

Uninsured Loss Recovery

This is the recapture of costs and expenses from the responsible party sometimes incurred when dealing with a no-fault or partial fault incident. These are uninsured because they are not covered by your UK motor policy. These can include:

  • Policy Excess
  • Repair Costs
  • Replacement Vehicle Charges
  • Independent Engineers Inspection
  • Damaged Goods
  • Loss of Income
  • Diminution / Loss in Value

Uninsured losses can be easily overlooked and thousands of pounds can be unclaimed.

Third Party Claims Handling

Businesses that choose to self-insure third party risks need to ensure claims made against them are fair, reasonable and legitimate. Financial considerations are very important but also reputation and brand image.

Working with Opus means that these claims are controlled and mitigated.

Damage to Property & Street Furniture

As well as vehicles, Opus provide a similar service for damage to property by recovering costs related to repairs or replacements. Examples include traffic signs, bus shelters, telephone masts, barriers, lighting, fencing ,seating and repairs to highways.

A dedicated claims handler can be appointed to understand your needs and compliment your operational processes.

In Association With